About Latex Pillow Shop
Pillows and sleep accessories, with free standard Australia-wide delivery from A$100.
We started Latex Pillow Shop for a simple reason. Many pillows become hot or lose their shape sooner than customers expect. We wanted to offer responsive natural latex options with clear specifications and straightforward care information.
Compare the materials and construction
Our range includes moulded latex pillows, latex-and-fibre full-body pillows, mattress toppers and silk sleep masks. Each listing describes that product and size.
We sell moulded natural-latex pillows, latex-and-fibre designs, mattress toppers and sleep accessories. Each product page states its own materials and construction so you can compare like with like.
A small range, chosen carefully
Choose from flat, contour, low-profile, full-body and travel shapes. Compare the measurements and fill composition before buying.
Delivery
Orders go out with a tracked courier, and delivery is free on orders of $100 or more (a flat $15 applies under $100). Standard: 2 working days handling plus up to 7 working days transit. Express: 1 working day handling plus 3 to 5 working days transit for A$25. Working days leave out weekends and public holidays. Tracking is emailed after dispatch.
You can pay by card through Stripe, or with PayPal. Our shipping page has the full detail.
If something is not right
Your rights under the Australian Consumer Law apply to everything we sell. If an item turns up faulty, or it is not what the page described, email us and we will put it right. Our refunds and returns page explains how that works.
How to reach us
Email theteam@latexpillow.au, or use our contact page. If your question is about a parcel that is on its way, track your parcel first.
Not sure which shape suits how you sleep? Email us before you order at theteam@latexpillow.au and a real person will help, usually within one working day.
We run country stores in several markets selling the same range. If you are shopping from outside Australia, start at our company hub, latexpillow.company.
Who is behind Latex Pillow Shop
Latex Pillow Shop is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.
What we sell
Pillows
Compare flat, contour, low-profile, full-body and travel pillows by their individual dimensions and materials. Free standard Australia-wide delivery from A$100.
Natural Dunlop Latex Pillow, Ergonomic Latex Pillow, Slim Sleeper Thin Latex Pillow, Talatex Full Body Latex Pillow, U-Shaped Latex Neck Pillow, High Loft Natural Latex Pillow, Kids Latex Pillow, Dual Height, Adjustable Natural Latex Lumbar Pillow with Cotton Cover, Compact Talalay Latex Travel Pillow, Shredded Latex Pillow with Tencel Cover.
Mattress Topper
Add a layer of natural latex comfort to any bed. Sized from single to super king, with free tracked Australia-wide delivery on orders over $100.
Talatex Natural Latex Mattress Topper.
Mattresses
Pocket spring mattresses with latex foam comfort layers and a euro top, in single, king single and queen. Free standard Australia-wide delivery from A$100.
Latex Hybrid Mattress.
Accessories
The finishing touches for a better night, from silk sleep masks to bedroom extras. Free tracked Australia-wide delivery on orders over $100.
Mulberry Silk Pillowcase, Silk Sleep Mask, Zippered Pillow Protector 4 Pack (Standard, Microfibre).
Everything we promise is written down:
Frequently asked questions
What materials are used?
Materials vary by item. The range includes moulded latex pillows, a latex-and-3D-fibre full-body pillow, latex mattress toppers and silk sleep masks. Compare each listing for its dimensions, fill and cover.
How do I choose the size and shape?
Compare the stated measurements with your current pillow or mattress. The flat Dunlop pillow and the ergonomic contour pillow are separate products. Check the individual variant before ordering.
How much is delivery?
Standard tracked delivery costs A$15 below A$100 and is free from A$100 after discounts. Optional express delivery costs A$25 per order.
How long does delivery take?
Standard delivery: 2 working days handling plus up to 7 working days transit. Express: 1 working day handling plus 3 to 5 working days transit. Working days leave out weekends and public holidays. These are estimates; remote areas may take longer.
When will I receive tracking?
We email your tracking link after dispatch. It is not generated at checkout. Products may dispatch separately.
Can I return an item?
Contact us within 14 calendar days after delivery for a change-of-mind return. New and slightly used items must be in resaleable condition. Returns go to Thailand at your cost unless faulty; no restocking fee. Australian Consumer Law rights are unaffected. We issue refunds within 10 calendar days of receipt of the return or proof of postage. We offer refunds rather than exchanges.
How can I pay?
Pay by card through Stripe or through PayPal. The payment provider may show BuyFactory Direct Pty Ltd, the company operating Latex Pillow Shop.
How should I care for my purchase?
Follow the product care label. Keep latex cores dry and away from heat and direct sunlight. Check the listing before washing a removable cover.
Are latex products suitable for everyone?
Do not use latex products if you have a diagnosed latex allergy. These are comfort products, not medical devices.