Contact us
Questions about a pillow, your order or delivery? We are happy to help.
A friendly human on our team is always happy to help, no bots and no runaround. Email us any time and we will reply as soon as we can, usually within one working day.
Company information
Full, transparent business details, so you always know exactly who you are buying from.
- Company nameLatex Pillow Shop, a division of BuyFactory Direct Pty Ltd
- ABN30 656 628 938
- Registered address47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
- AU officeSuite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia
- Phone+66 098 391 3877
- Emailtheteam@latexpillow.au
Send us a message
Not sure which pillow suits how you sleep? Tell us whether you sleep mostly on your back, your side, or a mix, and we will point you to the right one.
Orders over $100 ship free with tracked delivery (a flat $15 applies under $100). See Refunds & Returns and Shipping for the full details.