Standard tracked delivery anywhere in Australia is free on orders of $100 or more, and a flat $15 below that. Allow 2 working days handling plus up to 7 working days transit. Optional express costs $25: 1 working day handling plus 3 to 5 working days transit. Working days leave out weekends and public holidays.
If it is not right for you, contact us within 14 calendar days after delivery to arrange a return of new or slightly used goods in resaleable condition and we refund the price you paid, including standard delivery. That is a voluntary policy we offer on top of your legal rights. You cover the cost of returning it unless the item is faulty. Returns go to our address in Thailand.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Australian Consumer Law and the Competition and Consumer Act 2010, return postage included.
Shipping details · Refunds and returns